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I have contacted Smokey Mountains Weddings and left several messages about the pictures that were taken at our wedding and sent thru the mail to me. I am very dissatisfied with the response from them....which has been none. I have not heard back for anyone the help me with the problem I have with the pictures. One of the pictures of my husband and me has a scratch across my head and was wanting to know if this can be fixed. No one told me when I purchased the picture package that they had certain one that were sent and you had no chance to look at any of the proofs or pick out the ones that you wanted, but for an extra $150 they would send you a cd of all the pictures, IF purchased within 30 days of the wedding, BUT in my case I received the pictures 25 days after we got married and really wanted the cd of all the pictures taken, IF the picture I wanted the most could be corrected or if it was damaged in just the regular mail service with no markings do not bend. I am very angry with the management and owner for not responding to my concerns.
Very upset,
Terry